In the healthcare industry, it's rare to find a family-run business that thrives through generations. Yet, this is precisely the story of Fielding Dental Healthcare, a dental practice in Burlington that has become a community cornerstone.
Carly Fielding, the Director of Business and Administration at Fielding Dental Healthcare, described the formation of Fielding Dental Healthcare as "totally accidental."
It started with her father, a dedicated dentist; gradually, each family member found their unique place in the business. Fielding, armed with a bachelor of commerce, initially joined to aid her father during a challenging period of business growth.
Her brother followed, motivated by a passion for dentistry, while their sister, initially part of the administrative staff, discovered her love for clinical work and trained to become a hygienist.
This story of accidental convergence has blossomed into a thriving family endeavour.
"We were raised by entrepreneurial parents, and that spirit of jumping in where needed has been a cornerstone of our practice."
As part-owners, the Fieldings' personal investment in the clinic significantly impacts the customer experience.
"When you own something, it becomes an extension of you."
As the practice evolved, so did its approach to dentistry. Fielding Dental Healthcare isn't just about cleaning teeth; it's about comprehensive care deeply rooted in the community it serves.
"Dentistry is a community-driven business," Fielding notes, highlighting the 40-year legacy of her father and the family's commitment to serving their neighbours.
The practice's philosophy extends beyond traditional dental care, encompassing a holistic approach to health.
"Dentistry and its connection to overall health — the brain, the heart — is huge," Fielding explains.
A future-focused approach
Fielding Dental Healthcare is not just about maintaining the status quo. A significant milestone in their journey is acquiring the TD building across the street, paving the way for an expansion that promises state-of-the-art facilities and new levels of patient care.
This expansion is not just in terms of space but also the range of services offered, from dental implants to orthodontics. Fielding is particularly excited about introducing cutting-edge technology and treatments, aiming to make a broader impact on overall health.
"We're not just shining up teeth; we're making a real impact on people's lives," Fielding said.
Fielding Dental Healthcare is staying ahead of the curve with the integration of AI and new technologies. Fielding is passionate about using these tools to improve patient outcomes and educate them on the importance of dental health.
Fielding's role, spanning two decades, goes beyond business management. Fielding finds immense satisfaction in her role, influenced by the positive impact they make in people’s lives.
She appreciates the opportunity to be at the forefront of dental science and technology. Looking to the future, she dreams of elevating the practice to new heights, driven by a commitment to progressive dentistry and patient education.
"It's not just about teeth cleaning,” she said. “It's about understanding the profound impact dental health has on your overall well-being.”
Visit their website, or contact Fielding Dental Healthcare online or by phone (905) 637-8115.
This article was sponsored by Fielding Dental Healthcare, a 2023 BurlingtonToday Reader Favourite.
